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Kiguradze H. – DIFFERENT NEEDS BY AGE AND GENDER DIFFERENCES IN THE COMPANY TOWARDS TQM AND HS

DIFFERENT NEEDS BY AGE AND GENDER DIFFERENCES IN THE COMPANY TOWARDS TQM AND HS

Kiguradze H.
PhD student, Business School, Georgian American University, Tbilisi, Georgia

Abstract
The efficacy of security and quality management practices in shaping organizational success is fundamental, yet its influence varies across different employee age groups and genders. This essay synthesizes scholarly literature to juxtapose the differential impacts of security and quality management practices on distinct age groups within the workforce. It highlights the significance of Total Quality Management (TQM) and Information Security Management (ISM) in enhancing organizational performance, emphasizing the varying preferences among age cohorts. Younger generations, such as Millennials and Generation Z, demonstrate a predilection for security measures, driven by their tech proficiency and reliance on digital interfaces. Conversely, older employees, including Baby Boomers and Generation X, prioritize quality management practices due to their experience and penchant for process refinement. However, the contextual relevance of these practices within industries and cultural frameworks warrants consideration, especially in highly regulated sectors like healthcare and finance. Similarly, the essay explores gender-specific disparities in the perception of security and quality management practices, citing research indicating differential priorities between men and women. Women tend to prioritize workplace safety, while men emphasize organizational asset protection. Studies also suggest gender variations in perceiving the impact of TQM, with women attributing higher significance to job satisfaction and organizational commitment. Nevertheless, the contextual nuances in different industries, particularly those with heightened safety concerns, necessitate tailored approaches in implementing security and quality management practices. Ultimately, organizations must factor in age and gender dynamics when devising strategies to ensure the relevance and effectiveness of these practices, meeting the diverse needs of their workforce.

Keywords: HSSE, Gender, Age, TQM